Deputy Team Manager – Transfer of Care (TOCN & Avon Unit)

About Southwark:

We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.

At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.  Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.

Step into Leadership: Become a Deputy Team Manager in Southwark’s Transfer of Care Services!

Are you ready to lead, inspire, and make a lasting impact? Southwark Council is seeking dynamic and passionate leaders to join our Transfer of Care Services as Deputy Team Managers. We have two exciting opportunities available, each managing a different team within our innovative care services. Whether you are drawn to the fast-paced environment of hospital discharge or the pioneering work in rehabilitation and reablement, Southwark offers a role that will align with your strengths and aspirations.

About the Transfer of Care Teams

Our Transfer of Care Services are dedicated to ensuring smooth and effective transitions for individuals moving from hospital settings back to their homes or other care environments. We operate two distinct units within this service, each with its own focus and challenges:

– Hospital Discharge Transfers of Care Unit (TOCN): This team is at the forefront of managing complex hospital discharges. The unit plays a critical role in ensuring that our most vulnerable residents receive timely and appropriate care as they transition from the hospital to their next stage of care, whether that be at home or in another care setting. The work is fast-paced, requiring quick decision-making, strong collaboration with NHS Trusts, and a deep understanding of safeguarding and care planning.

In this role, you’ll lead a team that manages the complexities of hospital discharges, ensuring that every transition is handled with care and precision. Your leadership will be crucial in triaging referrals, managing safeguarding concerns, and authorising assessments. You’ll also be the key point of contact for system escalations and will work closely with hospital teams to align expectations and deliver the best outcomes for residents.

– Transfers of Care Avon Unit (TOCBB): The Avon Unit represents a cutting-edge approach to care, specialising in Discharge to Assess (D2A) and rehabilitation services. This team brings together social workers, occupational therapists, and physiotherapists to support residents in regaining their independence post-hospitalisation. The Avon Unit is a hub of innovation, where creative solutions and a strengths-based approach are at the core of the service.

As the Deputy Team Manager of the Avon Unit, you will be at the helm of a team that is driving innovation in rehabilitation and reablement. This role involves leading interdisciplinary teams, setting ambitious goals, and implementing creative solutions that enhance the independence and well-being of our residents. Your leadership will also involve mentoring staff, managing complex safeguarding cases, and fostering a collaborative environment with care home and NHS partners.